I've got a few things with SquareTrade warranties on them. I've only had to use them once so far, and my feelings are currently mixed (though still generally on the good side of mixed).
I picked up a reburb'd Xbox 360 in January, and purchased a SquareTrade warranty on it. And a couple of weeks ago, it Red Ringed on me. No biggie, I've got the warranty. SquareTrade was nice enough about the whole thing, but pushed the repair off on Microsoft, as they cover Red Ring failures for 3 years after the console purchase. I can understand why they went that route, but it's still just a touch frustrating :bonk:
Their warranties are inexpensive, and provide some peace of mind. But, understandably, they are likely looking for ways to minimize their payout (just like any other insurance). SquareTrade has always been good to deal with, but the one time I had to use one of their warranties, they honestly did next to nothing.
That said, I'm going to continue using them for used/refurb'd gear that I pick up because it's an inexpensive form of purchase protection. I have known other people who have used them and are very happy. What I find to be particularly nice is that, in a non-repairable claim, they will essentially just refund your purchase price, rather than jump you through all kinds of hoops to get a piece of replacement equipment.
They're definitely not a scam, and their claims analysts are very pleasant to deal with. I still recommend them.
Chevy TrailBlazer, TrailBlazer SS and GMC Envoy Forum
A forum community dedicated to Chevy Trailblazer and GMC Envoy owners and enthusiasts. Come join the discussion about performance, modifications, troubleshooting, towing capacity, maintenance, and more!