Moved to proper 4X4 drivetrain forum.
2002 models had possibly flaky TCCM (transfer case control module) that would fail to wake up with the ignition. A flaky switch could cause the wrong mode to be selected, but not a total lack of lights on the switch. There was also a change to the PCM software to help the module wake up. So you could have both problems, and only a dealer can flash your PCM with the updated software.
You could try swapping TCCMs (run a search here on trailvoy and read up on other member's problems and the module location) with a local friend if you can find one with a newer model trailvoy. Or buy one on Ebay. You may also need to find a trustworthy dealer to load the new software.
2002 models had possibly flaky TCCM (transfer case control module) that would fail to wake up with the ignition. A flaky switch could cause the wrong mode to be selected, but not a total lack of lights on the switch. There was also a change to the PCM software to help the module wake up. So you could have both problems, and only a dealer can flash your PCM with the updated software.
You could try swapping TCCMs (run a search here on trailvoy and read up on other member's problems and the module location) with a local friend if you can find one with a newer model trailvoy. Or buy one on Ebay. You may also need to find a trustworthy dealer to load the new software.